Repair Program

After several years of use and abuse, the performance of some security plumbing fixtures declines rapidly. You can try to repair the fixture yourself or have an outside contractor called in. But in either case, you're usually faced with great difficulties because repairing these fixtures is different than repairing normal plumbing.

How many times have you wasted hours and money on a temporary fix or a repair that doesn't work? Or worse yet, how many times have you thrown up your hands in frustration and scrapped the fixture altogether? With shrinking funds and increased operating costs, many prisons, jails and other facilities are searching for new ways to reduce their maintenance costs.

The next time you're faced with the repair or the replacement of an expensive plumbing fixture, consider a cost-saving alternative. Metcraft, the innovator in stainless steel plumbing fixtures, is once again breaking new ground with the Metcraft Repair Program.

With nearly two decades of experience, Metcraft has qualified employees who can quickly evaluate your situation. If the fixture can be repaired, Metcraft will completely repair the fixture to function like a new fixture.

Plus, it doesn't matter who manufactured your original stainless steel fixture. Whether your fixture was made by Acorn, Bradley, Willoughby, Metcraft or any other manufacturer, Metcraft can fix it. What's more, Metcraft will guarantee the repaired fixture with a new fixture warranty making this a no risk program for the institution. *



How Does the Program Work?

Call Metcraft with your problem. If the problem can be reasonably corrected, we will issue a repair authorization number.

  • Send your fixtures to Metcraft. Provide Metcraft with a written repair order.
  • Metcraft will inspect the fixture.
  • If the fixture can be repaired, the price you pay will be less than half the cost of a new fixture.
  • On the rare chance the fixture can not be repaired, you will be contacted immediately.

  • *Valves not covered under this warranty.